PRIVACY STATEMENT

General

Mindgame is committed to protecting your data and your privacy. This Privacy Statement explains the conditions under which personal information that we hold or receive from you is managed and processed by us. Please read this document carefully to learn how understand how we work with your data. By visiting our website and playing our games you accept the practices described here. If you do not agree with these terms, please refrain from any use of our means of communication , such as websites and games.

Your data is managed by Mindgame B.V. (Panamalaan 7 A 1019 AS Amsterdam). You can contact our Data Protection Officer for questions at Info@mindgame.eu or by writing to the above address, quoting Data Protection Officer.

To find out what our website does with cookies, please visit our cookie policy.

Data we collect and store.

We collect and process the following personal data from you:
Information you have given us such as your name or email address, home address and other contact information. You may have given us information by filling in a form, by corresponding with us, by telephone, e-mail or otherwise. This includes information you provide when:
– You ask us to contact you about our services.
– You report a problem to us with our games or website.
– You have signed up for one of our games yourself.

For how long will we store your data?

If we provide services to you, we will store your personal information for the duration of those services and for a maximum of 25 months thereafter unless otherwise agreed. Unless otherwise described in this privacy policy, information will never be stored longer than necessary to perform the operation for which the information was collected. We will base this decision on a number of criteria.
– Whether we as a company must legally retain information.
– Whether you have withdrawn your consent as a user.
– Whether a contract was honored.
– Whether we need the information in the event of a claim.
– Whether the information is current.
– Whether there are relevant exceptions in the data protection legislation that allow us to store the data for longer periods.
We will regularly review and if necessary destroy personal data. We always ensure that personal data is encrypted or secured so that only the right people can access it.

In what way could we use your data?

In addition to the contractually agreed operations to serve you with the right products and services, we may use information in the following ways:
– Anonymized, to improve our products and services.
– To notify you about changes in the products and services offered.
– To enable us to comply with laws and regulations.
The Grounds for gathering your data
In addition to the contractually agreed operations to serve you with the right products and services, we may use information in the following ways:
– Anonymized, to improve our products and services.
– To notify you about changes in the products and services offered.
– To enable us to comply with laws and regulations.
Sharing your Data
Only Mindgame will have access to your data.
Exceptions to this:
A subcontractor who performs tasks and needs the data for this (only after permission)
If we are required by law to provide disclosure or to guarantee the safety of Mindgame employees.
Where do we store your data
Your data will not be stored outside the European Union. The data will not be viewed or edited by people outside Mindgame.
The places where your data will be stored will be adequately protected as required by the European Commission.
Your Rights
As laid down in the GDPR, you have certain rights.
1. Access to your data:
You have the right to ask us to confirm that we are using your information. You can also get a copy of your data. This also applies to data that falls under fair use.
We will provide you with the datalessly unless the requests are unfounded, excessive or repetitive. In that case we will charge an administrative amount. We may also charge you if you would like to receive more than 1 copy of your data.
We will provide the requested information as soon as possible and in any case within 4 weeks of receiving the request. If we need more information to fulfill your request we will let you know.
You can make your request known to Mindgame by email at Info@mindgame.eu
2. Rectification of Data
If you believe that information we have stored about you is incomplete or incorrect, you may request that we rectify the information. We will comply with this request within 4 weeks. If we need more time for the rectification, we will let you know immediately.
3. Right to be forgotten
Under certain circumstances you can ask us to delete your personal data.This right applies if:
– We no longer need your data for the reason we collected it
– When we have received your data with your consent and you have withdrawn your consent.
– When you object to the operation performed and we have no overriding interest in continuing the operation.
– When we unlawfully edit your information.
– When the personal data should be deleted in accordance with agreements.
4. Right to Restrict Use
Under certain circumstances, you are entitled to ask us to stop processing your data. This means that we will not delete the information but will not use it further.
– If you believe that the personal data is incorrect, we will check the data first.
– If you have objected to the processing of data, we will stop processing until we have made the decision whether the interest is greater than the objection.
– If the softening is not legally valid.
– If we no longer process the data but you want us to keep the data for you for a legal claim.
5. Transferring data
Where Mindgame has the role of data owner, you can ask us to send you an overview of your personal data in a readable digital format, so that you have the option to pass the data on to a new data owner. This right applies if:
– It’s your data
– You give permission or this permission is arranged per contract.
– When we perform the operation electronically.
We will process your request as soon as possible and in any case within 1 month from the day we receive the request. If we need more time, we will discuss this with you.

rights of objection

You can object to our use of your data:

– If the processing of your data is based on a legitimate interest, a public interest or as a result of a government requirement.

– If the data is used for scientific research or statistics.

If you want to object, you must have reasons based on your personal situation. We will stop processing your data unless we can demonstrate that there are compelling legal grounds to disregard your interests, rights, and freedoms, or because the processing is necessary to establish, defend or make legal claims.

If you wish to exercise your rights with regard to personal data, please contact Info@mindgame.eu or write to us at our address: Mindgame BV, attn the Data Protection Officer, Panamalaan 7A 1019 AS Amsterdam.

Changes in our privacy policy
Any future changes to our privacy statement will be announced via this page and sent to you via email where necessary. Please check this statement regularly.

CONTACT

 

Would you be interested in getting to know us?

We would like to hear from you.

 

info@mindgame.nl

 

Panamalaan 7A

1019 AS Amsterdam

020 341 87 07

 

 

 

CONTACT

Would you be interested in getting to know us?

info@mindgame.nl

Panamalaan 7A

1019 AS Amsterdam

020 341 87 07